Policies + Shipping


Please note that all sales are considered final.

However, in the event that you are dissatisfied with your purchase, I do offer the option to exchange it for another item within the initial 30 days of your purchase. Additionally, I provide a lifetime warranty for minor damages (while more extensive repairs will be assessed on a case-by-case basis), cleaning and polishing. Please be aware that shipping and handling costs are your responsibility if you are not local to RVA.

For at-home cleaning, a simple solution of water and dish soap, along with a soft toothbrush, can work wonders. Feel free to use a cleaning cloth to keep your purchase in pristine condition. If you have any questions or concerns, please don't hesitate to reach out. Your satisfaction is important to me!

Shipping Policy:

As soon as your order is confirmed, you will receive a tracking number via email. Please note that once the order is dispatched, it is beyond my control. I want to emphasize that I cannot be held responsible for any lost or stolen items during the shipping process.

It's important to mention that each piece is meticulously handmade by me. Due to this personalized craftsmanship, your order may take up to 2 weeks to reach you from the date of purchase. If you have any concerns about the process or wish to inquire about the estimated wait time, feel free to reach out to me via email at claireandersonjewelry@gmail.com